Shipping Policy

Last updated: November 2, 2026

At LemoMoon, we aim to make shopping simple and convenient. We offer worldwide shipping on eligible orders. Please review the information below to understand our order processing times, shipping costs, and estimated delivery times.

1. Worldwide Shipping

We ship to destinations around the world, subject to shipping availability and applicable restrictions. Available shipping destinations and options will be shown during checkout.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. Business days do not include weekends or public holidays.

Once your order has been processed and handed over to the shipping carrier, the estimated transit time is 10–15 business days.

3. Shipping Rates

• Orders of US$79 or more: Free shipping.
• Orders below US$79: A flat shipping fee of US$6.90.

The shipping fee is calculated based on the order subtotal before shipping charges and any applicable taxes or fees. The final shipping cost will be displayed at checkout.

4. Estimated Delivery Time

The estimated delivery time is approximately 10–15 business days after the order has been processed and shipped. This is an estimate, not a guaranteed delivery date.

Actual delivery times may vary depending on the destination, customs clearance, local delivery conditions, carrier operations, weather, holidays, and other circumstances beyond our control.

5. Order Tracking

If tracking information is available for your shipment, it will be shared with you after your order has been dispatched. Please allow some time for tracking information to become active after the carrier receives the package.

6. Customs, Duties, and Import Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and may be payable by the customer.

Customs procedures may also cause delays that are outside our control.

7. Incorrect Shipping Information

Please make sure your shipping address and contact details are accurate when placing your order. If you notice an error, contact us as soon as possible at info@lemomoon.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

8. Delayed or Missing Orders

If your package has not arrived within the estimated delivery period, please contact us with your order number. We will help check the shipment status and advise you on the next steps.

9. Contact Us